Chicago Transit Authority
Chicago Transit Authority Finds Route to Mobile Success
The CTA contracted with Americaneagle.com for a complete redesign of their website and mobile presence as well as a new train-tracking tool.
The new CTA Train Tracker enables riders to view estimated arrival times for all 144 train stations across 8 rail lines on CTA’s desktop or mobile website.
Americaneagle.com worked closely with the CTA to integrate the software that monitors the agency's signal system, allowing CTA Train Tracker to deliver the predicted arrival times of approaching trains to be posted within a 15 minute timeframe. The tool was built to then refresh prediction times every 20-30 seconds, giving riders the most up-to-date information available.
Riders now have a truly personalized experience as they can choose the number of results that appear as well as how they are sorted – whether by track, route, or time.
The results have been incredible as the train tracking mobile page has been accessed over 8 million times and there’s been an 840% increase in mobile usage.