Discover the Power of Xperience by Kentico - API and System Integration Capabilities

Time to read 5 min

Businesses are constantly seeking ways to streamline operations, enhance user experiences, and stay ahead of the competition. Enter Kentico, a powerful content management system (CMS) that has been transforming web development for over 20 years. Coming out of that expertise from Kentico is the latest version Xperience by Kentico, a dominant platform that combines content management and digital marketing into a single, unified solution.

As an award-winning Kentico development agency, Americaneagle.com is at the cutting edge of leveraging the platform’s capabilities to deliver exceptional digital experiences. In this article, we'll examine the API and system integration capabilities of Xperience by Kentico, showcasing how these features can transform your digital presence.

Professional interacting with an API interface on device, displaying various content management system integration features

Understanding Xperience by Kentico

Xperience by Kentico is more than a CMS; it's a complete digital experience platform (DXP). It offers a combination of features that cater to content management and online marketing needs. What further sets this version of Xperience apart is its flexibility and scalability, making it an ideal choice for businesses of all sizes.

Key features of Xperience by Kentico include:

  • Intuitive content management
  • Advanced personalization and marketing automation
  • Robust security and compliance features
  • Seamless multi-channel content delivery

Businesses choose Xperience by Kentico for its ability to create cohesive digital experiences across various touchpoints, from websites to mobile apps, IoT devices, and beyond. Xperience acts as a centralized hub for managing customer data, content, and marketing initiatives, which can lead to greater consistency for users and website managers.

API Capabilities of Xperience by Kentico

At the heart of Xperience's flexibility lies its powerful API capabilities. These APIs allow developers to extend the platform's functionality, integrate with external systems, and create custom solutions tailored to specific business needs. For example, those in food retailing may want a shopping app and a recipe app to work together. Xperience would allow both apps to connect with Xperience's central API.

Xperience GraphQL API

For external integration, Xperience has the GraphQL endpoint for headless content. Content living in the headless channel is accessible through the GraphQL endpoint. This flexible API allows developers to request the data they need. It's particularly useful for front-end developers working with React, Vue.js, and other JavaScript frameworks.

When creating a website, a content modeling exercise will determine which content is specific to the website and which is content that will shared externally. For example, web page content would be specific to the website, whereas news articles would be shared with the website and external sources such as mobile apps or other channels.

There are several benefits to using GraphQL, including:

  • Flexibility in building custom solutions
  • Improved performance through optimized data retrieval
  • Easier integration with third-party systems and services
  • Enhanced ability to create omnichannel experiences

System Integration Capabilities

One of the many standout features of Xperience by Kentico is its system integration capabilities.

Xperience by Kentico offers several integration options:

  • Pre-built connectors for popular platforms like Salesforce, Dynamics 365, and HubSpot
  • Custom possibilities for tailored integrations
  • Support for webhooks

Common integration scenarios include:

  • CRM integration with Salesforce for greater customer data management
  • ERP integration for streamlined business processes

Integration of marketing automation tools such as Marketo or HubSpot enable improved campaign management. For additional third party integrations, there are other tools available including, Algolia, Zapier, Shopify, and SendGrid.

By leveraging these capabilities, businesses can create a highly connected ecosystem, improving efficiency, data accuracy, and overall customer experience.

Best Practices for Kentico API and System Integration

To make the most of Xperience by Kentico’s powerful API and integration capabilities, we have a few best practices to consider.

  1. Plan your integration strategy: 
    Before jumping into implementation, make sure to clearly define your integration goals, identify external systems, and choose the best integration method.

  2. Use appropriate authentication methods: 
    To maintain security, make sure you're using the right authentication approach for your API calls.

  3. Optimize API usage: 
    Use GraphQL for more efficient data retrieval and implement caching where appropriate to improve performance.

  4. Monitor and log API activity: 
    Keep track of API usage to identify potential issues and optimize performance.

  5. Stay up to date: 
    Kentico regularly updates its APIs and integration capabilities. Always stay informed about the latest features and best practices, be informed of vulnerabilities, and maintain security and usability.

The Future of Kentico API and Integration Capabilities

How we do business continues to evolve at a rapid pace. Xperience by Kentico is built for the future and keeps moving forward with innovative solutions for an even better DXP. New developments are likely to focus on:

  • Enhanced AI and machine learning integrations
  • Improved headless CMS capabilities
  • Low-code or no-code approaches
  • More robust personalization features

By staying ahead of the pack, businesses can ensure they're well-positioned to take advantage of new opportunities and keep ahead of the competition. Request an Xperience by Kentico platform and website demo to learn more.

Americaneagle.com Development Services

As a Kentico development company, Americaneagle.com brings exceptional expertise to all Kentico projects. Our team of certified developers and solution architects have successfully implemented highly complex Kentico solutions for businesses across many industries.

We offer a variety of Kentico development services:

  • Web design and implementations
  • Support and upgrades
  • Kentico migration services
  • Kentico website audits
  • Ongoing support and maintenance
  • Web hosting
  • Kentico Xperience Headless DXP

Our status as a top-tier Kentico partner means we have direct access to Kentico's resources and support, ensuring we can provide the best possible solutions for you.

Take Your DXP to the Next Level with Americaneagle.com and Kentico

The API and system integration capabilities of Xperience by Kentico offer a world of possibilities for businesses looking to create powerful, interconnected digital experiences. As a Kentico Gold Solutions, Quality Expert, and Hosting Partner, Americaneagle.com is uniquely positioned to help your business leverage these capabilities to their greatest potential.

Whether you're looking to create a custom integration, optimize your existing Kentico implementation, or explore new ways to enhance your digital presence, we're here to help. Contact Americaneagle.com today to discover how we can unlock the power of Xperience by Kentico for your business.

About the Author

Jill Case Author and Content Writer at Americaneagle.com

Jill
Case

Jill Case is a Senior Content Writer for Americaneagle.com’s award-winning Content Team. She creates high-quality content across all channels that aligns with client needs while resonating with audiences and drives conversions. Jill is always on the lookout for new ideas and approaches to content creation.