VPAT & ACR Accessibility Services

Navigating procurement with Voluntary Product Accessibility Templates (VPATs) & Accessibility Conformance Reports (ACRs)

Keep Your Digital Accessibility in Compliance with Expert VPAT & ACR Services

In today’s digital world, accessibility is not just a legal requirement—it’s a commitment to inclusivity and user experience. Businesses and organizations want to best indicate their efforts especially when they sell software and applications. At Americaneagle.com, we specialize in helping organizations achieve compliance and then showcasing this through comprehensive ACRs based on applicable VPATs.

Additionally, local to high-level governments and organizations provided with funding from these governments want to know they are purchasing accessible digital products and applications. Furthermore, accessibility focused businesses want to ensure they are also purchasing platforms, third-party tools, and applications that are accessible. Americanegle.com accessibility specialists help organizations and businesses review ACRs and confirm if the product accessibility does match what is stated.

Whether you’re navigating Section 508 compliance, EAA, ADA, AODA, or advancing ICT accessibility, our team is here to guide you every step of the way.

VPAT Accessibility Services

Why Accessibility Matters

Our services and digital accessibility solutions are designed to help your organization meet regulatory requirements while fostering inclusivity. From creation to review, we provide ACR expertise you need to confidently showcase and execute your commitment to accessibility.

Accessibility is more than a checkbox; it’s about creating digital experiences that everyone can enjoy.

VPAT & ACR Services Overview

Our comprehensive VPAT & ACR Solutions give your organization a clear, credible picture of where your digital products stand on accessibility. The Americaneagle.com team evaluates your websites, applications, and software against the standards that matter most, including WCAG, Section 508, EN 301 549, and other applicable guidelines, then documents your conformance in accurate, audit-ready reports. You get more than paperwork: we help you meet procurement requirements, identify and prioritize gaps, and create a practical roadmap to improve accessibility across every experience. With deep expertise and a partner-first approach, we turn complex compliance demands into a straightforward path forward. Connect with our accessibility experts to get started today.

Accessibility Auditing & VPAT Assessments

ACR Creation & Compliance Documentation

Third-Party Accessibility Reviews

Accessibility Remediation & Consulting

Web application inclusivity assessments and website accessibility audits, representing success with digital agency services

Accessibility Auditing & VPAT Assessments

A thorough accessibility evaluation is the foundation of credible conformance reporting. Our team examines your digital products against the standards that matter most, identifying the barriers that prevent people with disabilities from fully using your websites, applications, and software. We combine automated tooling with hands-on expert review to assess where you conform, where gaps exist, and how serious each issue is.

We translate every result into accurate, audit-ready VPAT assessments and Accessibility Conformance Reports (ACRs) that clearly communicate your conformance level. The result is documentation you can trust and stakeholders can act on.

Request an Accessibility Audit

Accessibility Audits & VPAT Assessments

We evaluate websites, web applications, software, and digital products to identify the accessibility barriers that affect real users. Our Trusted Testers and Certified Professionals in Web Accessibility (CPWAs) review your experiences against recognized criteria, scoring each issue by severity so your team knows what to fix first.

From there, we turn audit findings into structured VPAT assessments and ACRs that document conformance precisely. You get accurate accessibility reporting backed by expert testing, not guesswork, giving procurement teams and stakeholders the clarity they need.

Accessibility Compliance Testing

Accurate documentation depends on rigorous testing. We evaluate your digital products against WCAG 2.2 AA, Section 508, EN 301 549, and other applicable accessibility standards, applying methodologies tailored to your environment, technology stack, and regulatory obligations.

This precision matters. When your VPAT or ACR reflects testing done against the right standards, your conformance claims hold up to scrutiny, support compliance requirements, and reduce organizational risk. We help you document accessibility with confidence.

Manual & Assistive Technology Testing

Automated scanners catch only a fraction of accessibility issues. To validate real-world usability, our specialists perform manual testing, including keyboard navigation, screen reader testing, and evaluations with assistive technologies your users rely on every day.

This human-led approach uncovers the problems automated tools miss, such as confusing focus order, unclear announcements, or interactions that break for keyboard-only users. The outcome is a truer picture of how accessible your product really is, and documentation that reflects genuine user experience.
Illustration of checklist, representing success with key findings and remediation priorities from accessibility assessment

ACR Creation & Compliance Documentation

Accessibility findings only create value when they're documented clearly. We transform audit results into comprehensive Accessibility Conformance Reports and supporting documentation that demonstrate exactly where your products stand. This documentation supports procurement, builds transparency, and advances your broader compliance initiatives.


Whether you need reports for internal governance, customer requests, or vendor qualification, we deliver accurate, professional documentation that communicates your commitment to inclusive access.

Talk to Our Documentation Experts

ACR Creation Updates

We create Accessibility Conformance Reports using the appropriate VPAT edition for your needs, whether that's the WCAG, Section 508, EU (EN 301 549), or international edition. Each report documents your accessibility findings accurately and aligns with recognized standards.

Accessibility isn't static, and neither is your documentation. As your products change, features evolve, or standards advance, we update your ACRs so they always reflect your current conformance. You stay current, credible, and ready to respond.

Accessibility Compliance Documentation

VPATs, ACRs, and supporting documentation do more than satisfy a checkbox. They clearly communicate your conformance level, help you meet procurement requirements, and assist buyers with vendor evaluations. Strong documentation positions your organization as a trustworthy partner.

It also signals a genuine commitment to accessibility. We help you produce documentation that's complete, consistent, and defensible, so every stakeholder understands exactly what your products deliver.
Illustrated online inclusivity, representing business success with website accessibility audit services

Third-Party Accessibility Reviews

Before you buy or implement a third-party product, you need to know whether its accessibility claims hold up. We help organizations evaluate the accessibility documentation provided by software vendors and technology partners, so you understand what you're really acquiring.

Our experts assess vendor VPATs, ACRs, and stated conformance against recognized standards, giving you an objective read on accessibility before contracts are signed. Make procurement decisions with clarity, not assumptions.

Request a Vendor Review

ACR & Accessibility Documentation Reviews

Not all accessibility documentation is created equal. We review vendor VPATs, ACRs, and related materials for completeness, accuracy, and alignment with WCAG, Section 508, EN 301 549, and other applicable standards. We flag vague claims, missing criteria, and inconsistencies that could signal deeper issues.

The result is a clear, expert assessment that helps your team make informed purchasing decisions and avoid surprises after implementation.

Accessibility Due Diligence & Risk Assessments

Third-party products can introduce accessibility risk you didn't create but may be accountable for. We identify those risks early, pinpointing documentation gaps, unsupported conformance claims, and potential compliance concerns tied to the solutions you're considering.

This due diligence supports smarter procurement decisions and reduces organizational exposure. You move forward knowing exactly where the risks are and how to address them before they become liabilities.

Digital accessibility interface features, highlighting business success with accessibility remediation agency services

Accessibility Remediation & Consulting

Finding accessibility issues is only the beginning. We help organizations turn audit results into real improvement, pairing strategic guidance with the technical expertise of our 200+ developers across every major platform and programming language.

From quick fixes to long-term accessibility strategy, we partner with your team to strengthen accessibility well beyond a single project, building capabilities that last.

Discuss Remediation & Consulting

Accessibility Remediation Support

We help your team prioritize and resolve the barriers uncovered during testing, focusing first on the issues that affect users most. Our developer-ready guidance makes fixes clear and actionable, whether your team implements them or ours does.

Once improvements are complete, we validate them through retesting to confirm the issues are truly resolved. We also strengthen your accessibility documentation so your updated VPATs and ACRs accurately reflect your progress.

Accessibility Consulting & Implementation Guidance

Lasting accessibility is built into how teams work. Our specialists, including CPWAs and trusted testers, collaborate directly with your developers, designers, and stakeholders to embed accessibility best practices into design and code from the start.

Beyond individual fixes, we help you build a long-term accessibility strategy with governance, training, and repeatable processes. The outcome is better digital experiences and an internal team confident enough to maintain accessibility on its own.
VPAT and ACR Conformance Expertise

What's the difference between a VPAT and an ACR?

A Voluntary Product Accessibility Template (VPAT) is a standardized document that outlines how a digital product, service, or technology complies with established accessibility standards, such as Section 508 (in the U.S.), EN 301 549 for the EU, and WCAG (International Web Content Accessibility Guidelines. However, it is just at template and not a completed document. An Accessibility Conformance Report (ACR) is the finalized conformance documentation that is based off the VPAT. In the accessibility procurement space, the two terms have been intermixed due to the misunderstanding of the terms, so at times organizations might post or ask for VPATs when they are wanting ACRs.

Regardless of the term, the finalized documents serve as a critical tool for businesses to demonstrate their commitment to inclusivity by transparently communicating the accessibility features and limitations of their offerings.

At Americaneagle.com, we excel in crafting detailed, accurate, and professional ACRs tailored to your specific products and services. Our team of accessibility experts help your ACR meet compliance requirements and positions your business as a leader in digital accessibility. By partnering with us, you can confidently showcase your dedication to creating accessible experiences for all users.

Why Choose Americaneagle.com for VPAT & ACR Services?

Our team brings unmatched expertise in accessibility standards, including WCAG, Section 508, EAA, AODA, and ADA compliance, to ensure your digital products meet the highest benchmarks. Our team specializes in creating comprehensive and accurate ACRs from necessary VPAT, providing you with the tools to clearly communicate your commitment to accessibility.

By partnering with us, you’ll gain more than just documentation - we help identify and address accessibility gaps, empowering your business to deliver inclusive digital experiences. With our services, you’ll build enhanced trust and transparency with customers and stakeholders, showcasing your dedication to accessibility and inclusivity.

Accessibility Compliance Expertise

There is a large range of terms, laws, guidelines, and documentation around accessibility. Americaneagle.com can help guide you through the nuances and compliance needs across WCAG, ADA, Section 508, VPAT, AODA, and EAA accessibility standards.

Leading Accessibility Specialists

At Americaneagle.com, we are proud to be at the forefront of digital accessibility. Our team of specialists is dedicated to helping businesses create inclusive digital experiences that meet the needs of all users. From ACR preparation to accessibility audits, we provide the expertise and guidance you need to navigate the complexities of compliance with confidence.

Discover how our accessibility services can make a difference for your business

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Americaneagle.com Worldwide Website Development Locations

Global Accessibility Agency

As a trusted leader in digital accessibility, our services extend far and wide. With offices across the United States, including Chicago, New York, Los Angeles, and Washington, D.C., as well as locations around the globe, Americaneagle.com is equipped to support your accessibility needs no matter where you’re located. Whether you’re looking to achieve compliance or improve inclusivity, our team is here to help. Connect with an accessibility strategist today or schedule a visit to one of our many locations to discuss your goals!

Web Accessibility Projects

First Service Credit Union

Credit Union Accelerates Digital Engagement and Growth

Serving its members since 1977, First Service Credit Union (FSCU) is a firmly established regional credit union with 14 community-engaged branches serving Greater Houston, Texas. 

Challenges

With their content management system due for a version upgrade, First Service Credit Union partnered with Americaneagle.com to update the design, capabilities, and performance of their website. Modern Kentico digital experience platform (DXP) tools would be at the core of the rebuild. The team would specifically prioritize user experience, accessibility, maintenance efficiencies, search, and integrated financial tools for the credit union’s members as well as website guests. An ambitious timeline was put in place to have the new website ready and successfully launched before the end of the calendar year.

The process of designing our new website with Americaneagle.com was incredibly collaborative. They worked closely with our team to understand our unique needs and challenges and provided innovative, tailored solutions that helped us achieve our goals. They did top-notch work from project management to design, front-end development, back-end development, and deployment. The result was an outstanding website representing our brand and meeting our business needs. We're delighted with the outcome.
First Service Credit Union
Credit union website displayed on various devices with images of people banking and enjoying lifestyle benefits.

Solutions

The new website implementation was delivered ahead of the project deadline by Americaneagle.com and has greatly enhanced the website design, accessibility, capabilities, and performance for First Service Credit Union. 

The refreshed website design aligned with recent physical branch renovations and stronger corporate branding. In both the digital and physical locations, the engaging, open, uncluttered spaces add design sophistication, navigability, consistency, and clean, fintech (financial technology) brand interpretation. The modernized aesthetics are consistently applied across the new website. 

First Service Credit Union consistently prioritizes a commitment to their community that is fully inclusive. Their aim is to successfully serve the financial health of all neighbors. Teaming with accessibility experts at Americaneagle.com, best practices from the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) have steered successful accessibility advancements throughout the new website. 

Advanced capabilities for website users have been fully integrated into the redeveloped website. Third-party financial tool data and formulas seamlessly enable easy-to-use financial calculators. An updated branch and ATM location finder is now integrated with real-time data sources as well. An advanced site search now intelligently provides users with relevant content, news, and resources, as well as smart page-not-found (404) suggestions. Prominent FAQs and robust blogs provide users with resources to get their questions answered quickly. A new member log-in provides personalized, secure account access and user experiences. 

Enhanced website features were built for a better end-user experience as well as simplified administration and maintenance for the internal team at FSCU. The project included extensive documentation and custom training to promote ongoing digital success and independence. Native Kentico tools for page builders, forms, widgets, and workflows provide the team with consistent, high-performance digital solutions. Customized solutions provide the team with greater ease of updating content—including promotions, products, and rates—while including more flexibility for visual layouts and information delivery. 

The new website’s design, accessibility, capabilities, and performance positions FSCU at the leading edge of digital engagement with their credit union members and guests. Customer conversions have led success data since launch, increasing new member applications by 13% and loan applications by 7% compared to the same time period the previous year.  

The process of designing our new website with Americaneagle.com was incredibly collaborative. They worked closely with our team to understand our unique needs and challenges and provided innovative, tailored solutions that helped us achieve our goals. They did top-notch work from project management to design, front-end development, back-end development, and deployment. The result was an outstanding website representing our brand and meeting our business needs. We're delighted with the outcome.
First Service Credit Union

Web Accessibility Insights

VPAT & ACR Services FAQ

Have questions about VPATs, Accessibility Conformance Reports (ACRs), or our accessibility services?

  • A Voluntary Product Accessibility Template (VPAT) is a document that provides information on how accessible a product is, in accordance with various accessibility standards such as WCAG, Section 508, and EN 301 549. It helps organizations as a standard starting point to communicate the accessibility features of their products to customers and stakeholders.
  • Organizations that develop, sell, or procure digital products and services often need a VPAT. Government agencies, higher education institutions, and enterprise organizations commonly request VPATs during procurement to evaluate a product’s accessibility conformance. A completed Accessibility Conformance Report (ACR) documents how a product aligns with recognized accessibility standards.
  • An Accessibility Conformance Report (ACR) is a document covering the accessibility state of a digital property or software that is completed from a VPAT. It provides a detailed overview of how a product or service aligns with accessibility standards, such as WCAG. An ACR is often used by organizations to demonstrate their commitment to accessibility and to provide transparency to customers, stakeholders, and procurement teams. Furthermore, often government entities require and request for ACRs of digital products they are procuring.
  • An Accessibility Conformance Report (ACR) is crucial for demonstrating transparency and accountability in meeting accessibility standards. It helps organizations clearly communicate the accessibility features and limitations of their products or services to customers, stakeholders, and procurement teams. An ACR not only supports compliance with regulations like Section 508 and WCAG but also builds trust and confidence by showcasing your commitment to creating inclusive digital experiences.
  • While a VPAT is the template used to assess a product’s accessibility, an ACR is the resulting report that details the findings of this assessment. The ACR provides a comprehensive overview of the product’s accessibility compliance and highlights any areas needing improvement.
  • Yes, an ACR can be used to demonstrate compliance with legal accessibility requirements. It provides documented proof of a product’s accessibility features and compliance, which can be crucial in meeting legal standards and avoiding potential legal issues.
  • Our team of accessibility experts has in-depth knowledge of standards like WCAG, Section 508, EAA, AODA, and ADA. We conduct thorough audits and reviews to keep all documentation accurate, comprehensive, and tailored to your specific products or services.
  • We provide a full range of services, including ACR creation and updates, accessibility audits, compliance documentation, ACR review for procurement, remediation support, and consultation on accessibility improvements.
  • With decades of experience and a proven track record in digital accessibility, we provide expert guidance, accurate documentation, and actionable insights. Partnering with us helps build trust and transparency with your customers and stakeholders, as well as inclusive capabilities.

Need Help with VPAT & ACR Services?

Contact us today to discuss your VPAT and ACR needs. Whether you need a new ACR, updates to existing documentation, or expert guidance on accessibility compliance, our team can help you move forward with confidence.

Speak with an Accessibility Specialist