VPAT & ACR Accessibility Services
Navigating procurement with Voluntary Product Accessibility Templates (VPATs) & Accessibility Conformance Reports (ACRs)
Keep Your Digital Accessibility in Compliance with Expert VPAT & ACR Services
In today’s digital world, accessibility is not just a legal requirement—it’s a commitment to inclusivity and user experience. Businesses and organizations want to best indicate their efforts especially when they sell software and applications. At Americaneagle.com, we specialize in helping organizations achieve compliance and then showcasing this through comprehensive ACRs based on applicable VPATs.
Additionally, local to high-level governments and organizations provided with funding from these governments want to know they are purchasing accessible digital products and applications. Furthermore, accessibility focused businesses want to ensure they are also purchasing platforms, third-party tools, and applications that are accessible. Americanegle.com accessibility specialists help organizations and businesses review ACRs and confirm if the product accessibility does match what is stated.
Whether you’re navigating Section 508 compliance, EAA, ADA, AODA, or advancing ICT accessibility, our team is here to guide you every step of the way.
Why Accessibility Matters
What's the difference between a VPAT and an ACR?
A Voluntary Product Accessibility Template (VPAT) is a standardized document that outlines how a digital product, service, or technology complies with established accessibility standards, such as Section 508 (in the U.S.), EN 301 549 for the EU, and WCAG (International Web Content Accessibility Guidelines. However, it is just at template and not a completed document. An Accessibility Conformance Report (ACR) is the finalized conformance documentation that is based off the VPAT. In the accessibility procurement space, the two terms have been intermixed due to the misunderstanding of the terms, so at times organizations might post or ask for VPATs when they are wanting ACRs.
Regardless of the term, the finalized documents serve as a critical tool for businesses to demonstrate their commitment to inclusivity by transparently communicating the accessibility features and limitations of their offerings.
At Americaneagle.com, we excel in crafting detailed, accurate, and professional ACRs tailored to your specific products and services. Our team of accessibility experts help your ACR meet compliance requirements and positions your business as a leader in digital accessibility. By partnering with us, you can confidently showcase your dedication to creating accessible experiences for all users.
VPAT & ACR Services Overview
We offer a comprehensive approach of services towards the creation and maintenance of Accessibility Conformance Report (ACR) to help your business. With our expertise, you can confidently navigate the complexities of accessibility compliance while fostering inclusivity and trust with your audience. Our services include:
Accessibility Auditing
Conducting thorough audits to identify accessibility gaps and promote digital asset alignment with WCAG and business relevant guidelines.
Compliance Documentation
Providing clear and professional documentation to demonstrate your commitment to accessibility and compliance.
ACR Creation and Updates
Developing and maintaining Accessibility Conformance Reports to provide a transparent overview of your product’s accessibility features.
Remediation Support
Offering expert guidance and solutions to address accessibility issues and improve compliance.
Consultation on Accessibility Improvements
Partnering with your team to implement best practices and enhance the overall accessibility of your digital products.
ACR Review of Third-Party Products
Our team of specialists helps clients review ACRs and accessibility information from external software products and applications to determine the most accessible solutions.
Why Choose Our VPAT & ACR Services?
Our team brings unmatched expertise in accessibility standards, including WCAG, Section 508, EAA, AODA, and ADA compliance, to ensure your digital products meet the highest benchmarks. Our team specializes in creating comprehensive and accurate ACRs from necessary VPAT, providing you with the tools to clearly communicate your commitment to accessibility.
By partnering with us, you’ll gain more than just documentation—we help identify and address accessibility gaps, empowering your business to deliver inclusive digital experiences. With our services, you’ll build enhanced trust and transparency with customers and stakeholders, showcasing your dedication to accessibility and inclusivity.
Accessibility Compliance Expertise
There is a large range of terms, laws, guidelines, and documentation around accessibility. Americaneagle.com can help guide you through the nuances and compliance needs across WCAG, ADA, Section 508, VPAT, AODA, and EAA accessibility standards.
Leading Accessibility Specialists
At Americaneagle.com, we are proud to be at the forefront of digital accessibility. Our team of specialists is dedicated to helping businesses create inclusive digital experiences that meet the needs of all users. From ACR preparation to accessibility audits, we provide the expertise and guidance you need to navigate the complexities of compliance with confidence.
Discover how our accessibility services can make a difference for your business
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Global Accessibility Agency
As a trusted leader in digital accessibility, our services extend far and wide. With offices across the United States, including Chicago, New York, Los Angeles, and Washington, D.C., as well as locations around the globe, Americaneagle.com is equipped to support your accessibility needs no matter where you’re located. Whether you’re looking to achieve compliance or improve inclusivity, our team is here to help. Connect with an accessibility strategist today or schedule a visit to one of our many locations to discuss your goals!
Web Accessibility Projects
First Service Credit Union
Credit Union Accelerates Digital Engagement and Growth
Serving its members since 1977, First Service Credit Union (FSCU) is a firmly established regional credit union with 14 community-engaged branches serving Greater Houston, Texas.
Challenges
With their content management system due for a version upgrade, First Service Credit Union partnered with Americaneagle.com to update the design, capabilities, and performance of their website. Modern Kentico digital experience platform (DXP) tools would be at the core of the rebuild. The team would specifically prioritize user experience, accessibility, maintenance efficiencies, search, and integrated financial tools for the credit union’s members as well as website guests. An ambitious timeline was put in place to have the new website ready and successfully launched before the end of the calendar year.
Solutions
The new website implementation was delivered ahead of the project deadline by Americaneagle.com and has greatly enhanced the website design, accessibility, capabilities, and performance for First Service Credit Union.
The refreshed website design aligned with recent physical branch renovations and stronger corporate branding. In both the digital and physical locations, the engaging, open, uncluttered spaces add design sophistication, navigability, consistency, and clean, fintech (financial technology) brand interpretation. The modernized aesthetics are consistently applied across the new website.
First Service Credit Union consistently prioritizes a commitment to their community that is fully inclusive. Their aim is to successfully serve the financial health of all neighbors. Teaming with accessibility experts at Americaneagle.com, best practices from the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) have steered successful accessibility advancements throughout the new website.
Advanced capabilities for website users have been fully integrated into the redeveloped website. Third-party financial tool data and formulas seamlessly enable easy-to-use financial calculators. An updated branch and ATM location finder is now integrated with real-time data sources as well. An advanced site search now intelligently provides users with relevant content, news, and resources, as well as smart page-not-found (404) suggestions. Prominent FAQs and robust blogs provide users with resources to get their questions answered quickly. A new member log-in provides personalized, secure account access and user experiences.
Enhanced website features were built for a better end-user experience as well as simplified administration and maintenance for the internal team at FSCU. The project included extensive documentation and custom training to promote ongoing digital success and independence. Native Kentico tools for page builders, forms, widgets, and workflows provide the team with consistent, high-performance digital solutions. Customized solutions provide the team with greater ease of updating content—including promotions, products, and rates—while including more flexibility for visual layouts and information delivery.
The new website’s design, accessibility, capabilities, and performance positions FSCU at the leading edge of digital engagement with their credit union members and guests. Customer conversions have led success data since launch, increasing new member applications by 13% and loan applications by 7% compared to the same time period the previous year.
Web Accessibility Insights
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VPAT Accessibility Services FAQ
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A Voluntary Product Accessibility Template (VPAT) is a document that provides information on how accessible a product is, in accordance with various accessibility standards such as WCAG, Section 508, and EN 301 549. It helps organizations as a standard starting point to communicate the accessibility features of their products to customers and stakeholders.
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An Accessibility Conformance Report (ACR) is a document covering the accessibility state of a digital property or software that is completed from a VPAT. It provides a detailed overview of how a product or service aligns with accessibility standards, such as WCAG. An ACR is often used by organizations to demonstrate their commitment to accessibility and to provide transparency to customers, stakeholders, and procurement teams. Furthermore, often government entities require and request for ACRs of digital products they are procuring.
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An Accessibility Conformance Report (ACR) is crucial for demonstrating transparency and accountability in meeting accessibility standards. It helps organizations clearly communicate the accessibility features and limitations of their products or services to customers, stakeholders, and procurement teams. An ACR not only supports compliance with regulations like Section 508 and WCAG but also builds trust and confidence by showcasing your commitment to creating inclusive digital experiences.
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While a VPAT is the template used to assess a product’s accessibility, an ACR is the resulting report that details the findings of this assessment. The ACR provides a comprehensive overview of the product’s accessibility compliance and highlights any areas needing improvement.
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Yes, an ACR can be used to demonstrate compliance with legal accessibility requirements. It provides documented proof of a product’s accessibility features and compliance, which can be crucial in meeting legal standards and avoiding potential legal issues.
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Our team of accessibility experts has in-depth knowledge of standards like WCAG, Section 508, EAA, AODA, and ADA. We conduct thorough audits and reviews to keep all documentation accurate, comprehensive, and tailored to your specific products or services.
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We provide a full range of services, including ACR creation and updates, accessibility audits, compliance documentation, ACR review for procurement, remediation support, and consultation on accessibility improvements.
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With decades of experience and a proven track record in digital accessibility, we provide expert guidance, accurate documentation, and actionable insights. Partnering with us helps build trust and transparency with your customers and stakeholders, as well as inclusive capabilities.
Visit Our Other Web Accessibility Pages
Website Accessibility Expertise | WCAG | ADA | Section 508 | AODA | EAA

