Capitol Federal Savings Bank

  • 29
    %

    Savings in Monthly Hosting/Managed Services

Capitol Federal Savings Bank website on devices, representing business success with financial services website development

Platform Change a Wise Investment in Bank Capabilities and Performance

Capitol Federal Savings Bank, commonly known as CapFed, is a federally chartered and insured savings bank headquartered in Topeka, Kansas. Established in 1893, it has grown to over 50 branches across Kansas and Missouri.

Challenges

CapFed initially partnered with Americaneagle.com to manage and improve a legacy website platform environment. While consistently improving digital solutions and capabilities with the existing tools, the internal team and agency partner also began pursuing next-generation solutions that could offer greater performance and value for their banking communities. Together, the partners would identify an ideal digital experience platform (DXP) to be at the core of a fully reimagined, high-performance website.
CapFed financial services website on device screens, highlighting business success with web design and development company

Solutions

A thorough review of digital experience platforms led the team to choose Xperience by Kentico. That choice was led by the platform’s progressive feature set, intuitive management environment, controlled costs, and enhanced marketing capabilities to promote CapFed’s reach, engagement, and business growth.

In redeveloping the CapFed website within Xperience by Kentico, the team combined the main website with an existing insurance-focused domain into one single, unified customer experience. Each design consideration throughout the new website has been influenced and elevated by thoughtfully curated best practices for both usability and accessibility. The digital presence is consistently affirming Capitol Federal’s True Blue® commitment to the communities they serve.

Financial product rates, such as home mortgage rates, retail banking rates, and many more, are the most frequently updated assets on the website. These bank rates are represented across multiple page locations and comparison tools. The development team built a customized rate import solution for the Xperience by Kentico platform. In one efficient step, the internal team can now sync all data fields from a frequently-updated business spreadsheet, dynamically propagating new rates across all appropriate website locations.

Americaneagle.com’s extensive development experience within Kentico added impactful functionality to the CapFed location finder. Recent customizations of location-based tools maximized mobile-friendly capabilities for viewing images and location details for each individual CapFed bank and ATM.

Following an interactive Xperience by Kentico platform training program provided by Americaneagle.com, the Capitol Federal team quickly gained confidence within the new environment. They are almost entirely self-sufficient, building and managing pages independently. The team is confidently adding digital assets and functionality without relying on custom code knowledge or developer involvement.

As banking leaders, investment value is certainly something Capitol Federal recognizes and appreciates. The cost-effectiveness of this redeveloped website has quickly affirmed their strategic decision to transition platform solutions.

Results

  • 29
    %
    Savings in Monthly Hosting/Managed Services

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