Customer Web Portal
The Customer Web Portal provides customers the ability to securely log into a convenient online web portal to setup their accounts, manage their account information, purchase mobile tickets, view transaction history, manage their virtual wallet, refill their smart card, and more. With this account-based system, any updates performed or mobile tickets purchased on the Customer Web Portal are visible when the customer next logs into the app on their smartphone.
From changing the account password, or adding or deleting a payment credit card, to transferring mobile tickets from one registered mobile device to another registered mobile device, the Customer Web Portal is a convenient, secure self-service point of account access. You can even manage your preferences for Push Notifications and Service Alerts. Further, the Customer Web Portal can be used to support master accounts, to allow management of passenger or employee accounts and bulk fare transactions, highly beneficial for corporations, universities, and other institutions.
Benefits
HELPFUL EXPERTS
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For many years myCloudFare has continued to innovate the ticketing suite for transit agencies and their passengers. We partner with cities, transportation agencies and operators to create seamless customer experiences, reduce operating costs and increase revenues.
