Sitecore Taps Leading Digital Agency Americaneagle.com to Strengthen Managed Cloud Offering
Americaneagle.com is proud to announce a major new milestone in our long-standing partnership with Sitecore.
Sitecore today announced an enhancement to its Managed Cloud Infrastructure offering for hosting On-Premises versions of its software, combining the strength of Sitecore’s software with best-in-class operational support of Americaneagle.com, a leading digital agency and long-standing Sitecore Platinum Partner. Under this agreement, Americaneagle.com will provide operational support for the infrastructure layer of Sitecore Managed Cloud, helping maintain platform availability and support a seamless customer experience.
“After more than a decade of close collaboration, this new milestone in our partnership with Sitecore reflects the trust built through deep platform expertise and consistent execution,” said Mike Svanascini, President of Americaneagle.com. “We’re excited to apply our experience running complex managed environments to help Sitecore customers operate with confidence.”
“This partnership with Americaneagle.com, a Sitecore Platinum Partner and 2025 Partner of the Year, brings additional expertise focused on the support operations specifically for that Managed Cloud Hosting Infrastructure,” said Dave Tilbury, Chief Operating Officer of Sitecore. “We are strengthening how we deliver the service and reinforcing the performance, reliability, and consistency our customers depend on every day. Customers continue to work with Sitecore as they always have, with the same platform and support experience they rely on today.”
Americaneagle.com has over 30 years of experience delivering enterprise hosting. We have guided global enterprises through complex platform implementations and managed many of those environments long after launch with the full-stack expertise of a team that both builds and runs Sitecore.
The impact is already visible for Sitecore Managed Cloud customers running large-scale environments, including United Airlines.
“We have over 180,000 team members who depend on our employee portal for mission critical tasks every day,” said Darius Florczyk, Manager of IT Application Development at United Airlines. “There is no margin for downtime or inconsistency. That’s why Americaneagle.com’s deepening partnership with Sitecore is so important to us — it reinforces the operational backbone behind our Sitecore platform and ensures it can perform reliably under constant demand. With Americaneagle.com working closely alongside Sitecore to support and monitor our environment, critical ticket alerts have been reduced by more than 90%. The 24/7 oversight and expertise behind the platform give our teams the confidence and stability they need to operate reliably, day in and day out.”