Frequently Asked Questions works with companies and organizations of all sizes - from small businesses to mid-sized, large and enterprise corporations. Whether you're a Fortune 500 business, a large or small association, or anything in between, we'd be happy to discuss your project with you. has extensive experience providing website design and development, as well as hosting, strategy and consulting services, for clients of all sizes.
It doesn't matter in what part of the United States - or the world - that you are located. calls Chicago home, but we have offices throughout the nation and overseas. If you need web development services in Chicago, Dallas, Washington, D.C., Cleveland, Nashville, Charlotte, Dallas, New York, Los Angeles, Fort Wayne, Milwaukee or anywhere else in the country, can handle all of your web design needs. In addition, we have offices in Sofia, Bulgaria, London, and Zurich, Switzerland.
It depends on your specific needs. Every customer has unique and different business goals and objectives. Our strategists take their time to discuss your specific needs, and how that will translate into a results-driven website for your organization. While some companies say they offer websites for "free", lives in a realistic world where we scope out the details of your project and give you a detailed proposal with a price. There are no hidden costs. Until we discuss what you're looking for as far as your online presence, we're going to be honest and tell you - we don't know what it will cost. We do know that if you go with us, will build a successful, quality, professional website that will give you a great return on your investment, sooner rather than later. Our expertise allows us to properly scope out the amount of time we'll spend producing a website that will give your users a rewarding online experience. There's nothing more frustrating than a web development company that doesn't scope out a project correctly, as it causes delays and higher costs. Our promise is to scope out and deliver a website to you on time and within your budget, with no surprises. Hosting charges vary as well, based on existing and future traffic and other variables. The cost for your web development project, as well as any monthly hosting and maintenance fees, will be provided to you in a detailed proposal at the outset of your engagement with
The amount of time it takes to design and develop your new website depends on the size and scope of what you're looking to do. Once you've decided to work with, you will be assigned a project manager. The design and development of a website must be grounded in a well-organized blueprint before work begins. Your project manager, after a kickoff meeting with you and your team, creates a project plan with an established timeline. With solid communication back and forth, we'll meet each stage of the project and deliver your website within the established timeline. It's important to keep in mind that quality takes time, and we want to make sure you're happy with your website rather than simply happy with your website going live as soon as possible! In the long term, customers prefer a quality website that produces profits over an extended period of time, and's goal is to satisfy our customers and make sure they receive a solid, consistent return on their investment.
All RFP's can be submitted via e-mail to [email protected], via fax at (847) 699-4207, through our secure quote request form, or via postal mail to, 2600 S. River Road, Des Plaines, IL 60018. Once received, an account representative will review the RFP and follow up with any questions. has grown from a software and networking company into one of the largest website design firms in the country over the past two decades. Despite our growth, remains a family-owned and operated company, focused on providing innovative and user-friendly website design, development, digital marketing and hosting services to clients of all sizes, in many industries. We have a full-time customer support department and 24/7 server staff so you'll never have to worry about your website being down. In addition, we are experienced in digital strategy, SEO, third party integration, and implementation and ongoing support for many of the largest content management systems in the marketplace.'s experience and proven expertise, as well as the fact that we provide all of the online services you'll need, differentiate us from the competition. Our goal is to have a long term, successful relationship with our customers, and the only way that will happen is if our work produces results. Thankfully, the proof is clearly evident as we've had multiple customers who have been with us for many years, through many redesigns as well as ongoing support.
Yes, we are proud to have a staff of experienced professionals completely dedicated to our clients post-launch. That staff is also extended to include additional Subject Matter Experts that can be available for a variety of additional services such as Digital Strategy, A/B Testing, Site Audits, Graphic Design, and Digital Marketing. Our staff is available 24/7/365 in order to support our clients with all their digital needs. also offers a variety of value added services, such as our Client Forums, at various times throughout the year, our eaglevision educational publication, and regular broadcast email newsletters with announcements and other important news.
Yes! We have a vast amount of hosting experience. While it is not a requirement, we do host the overwhelming majority of the websites we build in our multi-million dollar data centers, ensuring reliability and security. We've hosted websites for many clients during high traffic events, including a Presidential Inauguration, major media appearances, and some of the largest sporting events in the world. offers flexible hosting packages that are geared towards each client’s storage, transfer, security and database requirements. Both shared and dedicated hosting environments are available. Additionally, hosting packages include maintenance time, traffic statistics, and 24x7 technical support in case of emergencies. is also proud to be a PCI-compliant level one service provider, which is the highest level of compliance. All servers are backed up nightly and, in case of any outages, we have battery-powered and natural gas generators to power the centers indefinitely. is experienced in many of the largest and well-known programming languages and applications. If you have a specific CMS (content management system) you'd like to run your website, can implement and support it. We are proud Platinum Partners with both Sitecore and Sitefinity, as well as an experienced Salesforce partner. In addition, we can implement your new website with any of the other main software solutions and platforms available, including ROC CommerceBigCommerceWordPressKenticoHawksearch, and more. If you don't have one in mind, we'll design and develop a website that fits your needs. Our goal is to produce a highly effective website with a content management system tailored to your business.
Yes, we offer a variety of mobile solutions including mobile apps for both Android and iOS devices. You can view a variety of our mobile works by  clicking here. If you don't need an app, we build all or our sites responsively so they can easily be viewed on mobile devices.
Hopefully some of the questions that you may have before you contact are answered here, but please don't hesitate to contact us for the answers to any and all of the questions you may have when it comes to web development and the digital services we provide. We look forward to discussing your project with you and working with you to design and develop a successful online presence for your company or organization.