U.S. Election Assistance Commission
Website Refresh Leads to More Navigable Site for Government Agency
The Election Assistance Commission (EAC) is an independent agency of the United States government created by the Help America Vote Act of 2002 (HAVA). The Commission is charged with administering payments to states and developing guidance to meet HAVA requirements, adopting voluntary voting system guidelines, accrediting voting system test laboratories, certifying voting equipment, and maintaining a national mail voter registration form.
EAC came to Americaneagle.com in need of a refreshed website with a user focused design that would appeal to each of its core users: voters, election officials, media, academics, voter advocates, and members of Congress and their staff. EAC also needed to make key information more visible, while still creating a classic and fresh-looking site that also appeals to their various audiences.
Using the powerful Drupal platform, Americaneagle.com re-designed and developed a website for EAC that fit all of their goals. Extensive user research was performed at the very beginning to ensure the site was navigable and information was findable. A persona-based navigational tool was implemented that allowed election officials, researchers, and voters to specify what they were using the site for to easily find what they needed. Quick links to news and important tools were brought to the forefront for easier access. To fit government requirements, the entire site was made accessible in line with Section 508 standards.
Since working with Americaneagle.com, the Election Assistance Commission now has a powerful website that will support their needs for years to come.