The world has simply gone to the way of more touchless and faceless interactions, which greatly influences how companies need to adapt their digital web properties and strategies for helping their customer prospects and employees. Enter platforms like Sitecore, Salesforce, and others that have capabilities for content, personalization, and AB testing. However, they all have similar gaps in their stack, which is search, machine learning, and chat bots. With these digital changes occurring, more functions are needed to be accessed digitally.
In this episode, our host, Jon Price, spoke with Coveo's Digital Account Executive, JC Dumont, to talk Coveo, a leader in this arena on the Gartner Magic Quadrant. Coveo is a fantastic solution to address the gaps of digital experience platforms in organization's technology stack.
This podcast is brought to you by Americaneagle.com Studios.
For more information, check out this article by Coveo: How Search is Enabling Self-Service, Ecommerce, and Enterprise Stitching
- JC Dumont: LinkedIn
About: For years, ‘water cooler talk’ has been a natural way for people in the workplace to come together and connect on common interest topics in what would otherwise be a formal environment; it boosts moral, improves culture and gets the creative juices flowing! Some of the best workplace ideas and conversations happen through face-to-face conversations around the ‘water cooler,’ so just as the name implies, The Sitecore Water cooler Podcast is a casual conversation between colleagues and peers centered around all things Sitecore. This podcast is an outlet for various Sitecore experts within the Sitecore community to have a meaningful discussion around the latest with Sitecore products, every day topics, challenges and successes associated with this top-of-line digital experience platform. Each podcast episode will range in topic, but will be geared towards quick-hitting initiatives that affect how business is done today. Whether you’re a new Sitecore user, a Sitecore MVP, or just someone who wants to learn more about Sitecore technology and capabilities, then meet us at the watercooler!