Providing your customers with exceptional customer service means more than just doing what you were contracted to do for them. To borrow one of my favorite clichés (that happens to fit this occasion perfectly) - if you truly want to provide your customers with great service and differentiate your company from the competition, you must go above and beyond.
Here at Americaneagle.com, we try to keep engaged with our clients on a consistent basis. One of our favorite ways to do this is by holding quarterly "Forum" events (they’re free!) where we have our web experts, along with some preferred partners, present on various topics associated with online success.
Recently, we held a Forum event at our Chicago HQ that included presentations on the following topics:
- Data-driven Decisions for a Smarter Redesign
- Security and Site Performance
- Email Marketing Design for Better Conversions
- Optimizing the Check-out Process
- Google Analytics – Essential Reports
- Achieving Measurable Growth through Social Media
- What to do after Launch
- 2014 Web Trends
- Site Search
Each presentation detailed beneficial and useful information that organizations can use to help them achieve optimal online results. Chicago radio legend and Americaneagle.com client Steve Dahl was our keynote speaker. In addition to reminiscing about his career and a few jokes, he talked about his experience with Americaneagle.com as a client.
We’re happy to conduct these Forum events and look forward to many more in the future!Contact Us Today!