Logging into Webmail
Email Filtering Options
To log into Webmail, please go through the following steps:
If you have quite a few messages (1,000+) messages in your inbox, you may be unable to log into webmail.
There are a few options for you in order to access your email if you are experiencing this situation:
Once you've logged into your WebMail account, you can send e-mail to any valid Internet e-mail address by doing the following:
Once you have completed the above steps, click the "Send" button to send the message.
Please note: If you are in the middle of composing a message, it's important that you either send the message or select "Save" from the file menu before clicking any of the links on the left-hand navigation bar or viewing another site. If you don't do this, your browser's "Back" button may not work to retrieve the text that you have typed.
To send your message to more than one person, add additional e-mail addresses in the "To:" and "CC:" fields separated by commas (e.g., email@example.com, firstname.lastname@example.org, etc.).
If you don't enter valid e-mail addresses, or if you don't use commas to properly separate your recipients' addresses, your message won't be sent. Instead, you'll see the message, "Unfortunately, there was a problem: There is a syntax error in your "To, Cc or BCC" field..."
Before sending your message, please make sure that you use fully qualified e-mail addresses (e.g., email@example.com). You should also make sure you separate your addresses with commas (",") and that your addresses do not contain invalid characters such as additional brackets ("< >") at the beginning or end of any of the addresses (e.g., <firstname.lastname@example.org>).
You may send the same mail message to up to 30 people at one time.
To reply to a message that you have received in your WebMail account:
Please note: If you are in the middle of composing a message, it's important that you either send the message or click "Save as Draft" before clicking any of the links on the left-hand folder list or before viewing another site. If you don't do this, your browser's "Back" button may not work to retrieve the text that you have typed.
To send an attachment click on the "Add" button beneath the Subject line. Next, click on the "Choose File" button and select the file you would like to attach. Next, click "Attach". You must do BOTH of these steps if you would like to send an attachment.
CC: stands for "carbon copy." Anyone listed in the "CC:" field of a message will receive a copy of that message when you send it. All other recipients of that message will be able to see that the person you designated as a "CC:" recipient has received a copy of the message.
Contacts is an online contact manager similar to a paper or desktop address book but with many more features and functions. Use it to store all of your contact information about individuals and companies. Because it's online, you can access it with an Internet connection from anywhere in the world.
In addition to being fully searchable, the Contacts list allows you to group your contacts into categories, making it quick and easy to find a specific contact or view a subset of your records. You can also create distribution lists to send e-mail up to 20 people at once with just a few clicks of the mouse.
The Contacts list helps you learn about your contacts and communicate with them. Click on an e-mail address to send e-mail via Webmail Mail.
Currently, your Contacts list can store up to 5,000 contacts.
The storage limit for a WebMail account is 400 megabytes (400 MB). Based on an average message size of 10KB, you should be able to store several hundred messages.
We recommend that you always have as few messages in your inbox folder as possible. The more messages you have in your inbox, the slower webmail will work for you. When at all possible we highly recommend putting emails into sub-folders to prevent any webmail performance issues.
If you have more than 1,000 messsages in your inbox you will likely experience problems logging into webmail.
If you receive larger messages, or if you receive messages containing large attachments, you won't be able to store as many messages. Attachments are a common reason why you might run low on storage space.
To make room for new messages, delete some of your current messages from your "Inbox" and/or "Sent Items" folder. If you would like to save them for later viewing, download them before deleting them.
Please note: We will send out a warning message to your account if you are near the limit. If the 400MB of space becomes an issue for you, please contact our Customer Service department or call us at 847-699-0300 for additional options.
At any time you can click the "Refresh" button at the top of the webmail window to check for new emails.
You can also right click on any email and click the "Check for New Message" menu item.
You can also setup filters to automatically move messages to folders other than your inbox.
Please note: This will also change the password that you use in your existing e-mail client software (e.g. Microsoft Outlook, Entourage, Mac Mail, Windows Mail, Thunderbird, etc.)
AmericanEagle.com has advanced spam filtering enabled for all email accounts; however due to the changing nature of the spam emails, some spam will undoubtedly sneak through to your inbox from time to time.
AmericanEagle.com has advanced spam filtering enabled for all email accounts; however some spam will undoubtedly sneak through to your inbox from time to time.