The idev® Ecommerce Order Management System (OMS) integrates seamlessly with most popular warehouse and ERP fulfillment systems. With one comprehensive order administration panel, oversight of your entire fulfillment process has never been easier. Whether you need to change orders, issue a return, or adjust the claiming of funds, the idev® Ecommerce OMS has what it takes to keep up with the fast pace of online retail.
Order Management Features
- The idev® Ecommerce OMS integrates effortlessly with most popular warehouse and ERP systems.
- View, edit, create and cancel orders – all from one screen.
- The OMS gives you the ability to change orders through the point of no return, which you also control through the system parameters.
- The OMS also provides a convenient re-order process for both front-end customers and back-end administration users.
- Handle returns directly through the OMS for quick and easy restocking and credit.
- The OMS Shipping Manager ensures complete control over every stage of fulfillment, including the ability to add tracking numbers, issue return shipping labels, and receive items back into stock.
- Issue credit memos and refunds with a snap through an intuitive admin interface.
- Keep customers informed with scheduled shipping notifications that include up-to-date tracking information.